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Repair Man came and also took care of the pipe and also sued for damage. Pipeline dripped once again next day and he came buy as well as fixed it once more. By now the ceramic tiles where coming up and carpet was wrecked. I had actually a service provider stopped by and also examined the damages as well as sent the Safe step Business a repair service estimate.



We have called and also left messages sometimes as well as nobody returns our contact us to allow us know what is going on. Lots of telephone calls over three months as well as no return calls. I am 90years old and also do not need this agravation. Preferred Outcome, Get in touch with by the business; Repair service; End up the work, We have actually spoken with the customer and also asked for the repair work estimate from their professional.

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They left a mess in the driveway, basement as well as someone vomited in front backyard. Broke bathroom and it leaked in cellar after salesman claimed they would need to eliminate it. We paid for commode repair. Chipped paint on wall surfaces, baseboards, broken ceramic floor tile as well as damaged commode paper holder.

After repeated discussions as well as them not revealing up we informed them to fix the dripping window. Once more was informed they don't do home windows as well as were told the window requires to be changed. Desired Result, Invoicing adjustment, We talked to the consumer on October 5th and all concerns have been settled with the exemption of the home window.

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I was told to get price quote and after that they would decide if the window repair service or replacement would be covered. He (James) would have to take it to his superiors to see if it would certainly be authorized.

09/23/2021On Aug 3, 2021 I provided a $2000 deposit to buy a stroll in tub. My finance never got authorized and also I have actually been calling to obtain my deposit returned.

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The reimbursement was processed into accounts payable that day. I should not have to call all the numbers I can discover to obtain my reimbursement. It is an actual trouble to hold up an additional business that is offering the very same solution to wait till I get my money back.

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When I tried to make use of the bathtub, the circuit breaker maintained stumbling. On Jan 21, 2021, I attempted to use the tub.


I told her that someone had actually already appeared as well as was imp source looking after it. (continued) Preferred End result, I desire this tub out of my residence, my sum total reimbursed, $2,500 for the upgraded water heater that, I am contacting react to Ms. ***'s grievance. I desire to apologize for the issues she has had with her walk-in tub.

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We have called Ms - bath remodel charleston sc,. *** as well as we are mosting likely to change her existing walk-in bathtub with a brand-new walk-in check it out bathtub of the very same version and also size with the very same service warranty. Once the new walk-in tub is set up and she is totally pleased with the tub and also the setup, we will address the hassle she has experienced during the duration where she was not able to utilize her walk-in bathtub.

We are not able to review the accessory filed by Ms. ***. *** Document Attached *** This is an extension of my previous complaint that was not resolved to meet my complete satisfaction.

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Brian ******* called and also stated he wishes to obtain me a completely brand-new bathtub. I asked him what kind of settlement I would certainly obtain in enhancement to a brand-new tub. Every time I asked him, he would certainly claim, we will certainly need to wait to see what prices are entailed with the new bathtub.

Saturday, June 26, my brand-new bathtub was finally installed. Got in touch with Brian M ***** on July 9. After the brand-new bathtub was installed, he stated it ran out his hands and also another division would be handling the funds. Every time I called him, he would say he would call me back in 10 minutes.

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I had to proceed calling this article him. On July 13, I had a missed out on call from somebody from finance. I do not remember his name. We played phone tag for regarding a week. When I finally obtained him, he began out stating they typically pay $100 a month but since it had been 6 months, he would offer me $200 a month.

He said, well I could have obtained you a booster. He said he would certainly offer me an additional $1,000 off since of the water heating unit.

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